Support
Assistance for teams that want screens live quickly.
A public support hub for onboarding, operations, and common questions. Signed-in customers can also access QueenCloud Assistant in the portal.
Get started
Organization, brand, first screen, first layout, and first booking.
Provision the player
Install the native player, connect the token, and verify heartbeat.
Troubleshoot an offline screen
Check network, power, token, manifest, and latest remote commands.
Export proof of play
Filter plays, choose a period, and download CSV for reporting.
Work with templates
Pick a starter template, adjust zones, and publish only after review.
API and webhooks
Create an API key, read the event catalog, and test signed webhooks.
Need help with onboarding?
We provide templates, screen placements, and reports for your environment.