QueenCloud DOOH · Operations
Screens stay online.
Proof when it counts.
Watchdog. Offline cache. Staged OTA. Proof of play by the second.
Operations
Heartbeat every 30 sec. Version per screen. Proof in seconds.
How the screen stays alive
Three layers. No surprises.
Proof, not promises
Proof of play.
Every play is logged per device, campaign, and second. Heartbeat every 30 seconds confirms the screen is active. Export CSV. Share a link.
A view that shows reality
Online status per screen.
License, version, latest heartbeat, and next booking. Smart search accepts tokens. Click for full history.
Support
People who know both portal and player.
Email and chat support on Standard. Direct number and shared Slack channel on Executive — replies within 30 minutes on weekdays.
Want our runbooks for your fleet?
We are happy to share runbooks, on-call routines, and performance reports — the same materials we use for QueenCloud's own screens.